Assistant General Manager

EdmondOn-site

AI Summary

The Assistant General Manager oversees daily operations across bowling, arcade, food and beverage, bar, and events, driving revenue and guest satisfaction while managing staff and financials.

About this role

Who We Are

Why Lucky Strike?

We Are Lucky Strike Entertainment, one of the largest and most successful location-based entertainment companies in the World with 360 upscale and traditional Bowling Centers, five expansive and well-located Waterparks, a large Amusement Park in California and 10 upscale Boomers Family Entertainment Centers in major markets.

From a humble beginning with one bowling center in 1997, we redefined an industry and built a powerhouse Company with 14,000 Associates and nearly $1.4 billion in annual revenue. Hospitality is our core and we strive to deliver memorable experiences for every guest on every visit.

When you join Lucky Strike, you join a team of passionate winners and give yourself the best opportunity for sustained career growth and opportunity. It’s not easy to get hired by us – we want only the most talented and committed Managers, but when you do join Lucky Strike, the rewards are abundant.

Overview

The Role

As an Assistant General Manager, you will keep every department running, drive revenue on the floor, and make sure guests leave ready to come back. When the GM is out, you own the shift, the team, and the results.

What You'll Do

Own center performance across bowling, arcade, food and beverage, bar, and events on every shift
Drive sales through strong hospitality, guest engagement, and sharp service standards
Hire, train, coach, and schedule hourly teams across all departments
Manage daily financials including cash handling, labor, COGS, and inventory
Stay visible and active during peak shifts including nights, weekends, and holidays
Execute company initiatives, promotions, and operational improvements in partnership with the GM

What You'll Bring

3 to 5 years of progressive leadership experience in hospitality, restaurant, or high-volume operations
Proven ability to drive sales and operational performance across a multi-department environment
Experience training and developing department-level managers
A floor-first management style; you lead by being present, not by directing from a distance
Financial acumen including labor forecasting, cost control, and direct P&L impact
Flexible availability including nights, weekends, and holidays

What You'll Get

Our people are the reason guests keep coming back. Here is what we offer our Management team:

Medical, Dental, and Vision plans to select from based on your needs
Wellness resources to help you along your wellness journey
401(k) Retirement Plans
Employee Stock Purchase Program
Employee Assistance Program (EAP)
Vacation, Paid Sick Leave and Holidays
Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts, and more!

#LI‑DNP

Pay & Benefits

The pay range for this position is $60,000 - $65,000 per year, depending on qualifications.

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and other benefits including dental insurance, vision insurance, life insurance, disability insurance, 401(k) retirement plan, employee stock purchase program, employee assistance program (EAP), paid vacation, paid holidays, and paid sick leave. More details regarding benefits are available here: Lucky Strike Entertainment Benefits

Skills

Cash HandlingCost ControlCustomer ServiceHospitality OperationsInventory ManagementLabor ForecastingP&L ManagementSales ManagementSchedulingTeam Training And Development

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