American Operations Corporation
Posted 4 months ago
Training Lead / Knowledge Transfer Specialist
AI Summary
Develops and delivers training materials, user manuals, release training and knowledge transfer for BMx modernization and sustainment, supporting end users, administrators and Help Desk staff. Coordinates onboarding, transition-in/out activities and operational continuity planning.
About this role
Develops and delivers training materials, onboarding support, operational familiarization, release training, and knowledge transfer activities supporting BMx modernization, sustainment, transition, and operational support activities. This role supports training coordination for end users, FSAs, administrators, Help Desk personnel, and operational support staff.
The Training Lead/Knowledge Transfer Specialist works closely with Product Owners, Functional SMEs, Help Desk personnel, System Architects, and PMO leadership to develop user manuals, operational guidance, train-the-trainer materials, release training content, and operational workflow documentation aligned to BMx mission requirements. This role also supports transition-in/out activities, onboarding coordination, and operational continuity planning. Within BMx, this role is important because modernization activities frequently affect operational maintenance workflows, PMEL processes, and user-support procedures that require structured knowledge transfer and operational familiarization.
Requirements
Must possess DoD Secret Clearance.
Technical Skills
· Technical writing
· Training development
· LMS/SCORM
· User documentation
· Operational workflow training
Certifications
Preferred:
· Technical writing/training certifications
Experience
5+ years training/documentation experience
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Short Term & Long Term Disability