Resale Associate

Position Description

Resale Associate

Part-Time

Position Summary: Responsible for Marketing, Social Media management, and online sales. Also, prepare and price items and check out customers in the SAAFE Shoppe, which provides additional funding for program services and the promotion of services provided by the SAAFE House.

Resale Associate

Qualifications:

• High School Diploma or Equivalent
• Retail/Resale experience preferred
• Bilingual preferred but not mandatory
• Must have reliable transportation and current auto insurance as required by the State of Texas

Essential Duties and Responsibilities

Serve as Resale Associate to include:

• Prepare donated items for sale to include sorting and steaming as needed
• Price items for resale
• Neatly display items in appropriate racks/shelves on the retail floor
• Maintain general cleanliness and basic maintenance of the resale area daily
• Assist customers in locating merchandise
• Check out customer merchandise
• Verify outgoing donation records for client service advocates and volunteers
• Create sales growth opportunities by working with the Community Relations Director
• Help to train and work with volunteers, interns, and other placements in the duties and responsibilities of SAAFE Shoppe
• Assist in promoting SAAFE Shoppe online, with social media and marketing by working with the Community Relations Director
• Build and maintain an online shopping presence on the website
• Keep track of SAAFE Shoppe supplies and fill out order forms as needed
• Work with SAAFE Shoppe software to ensure it is updated and working correctly

Program Support:

• Attend training approved by the Community Relations Director to maintain proficiency in job responsibilities
• Attend meetings pertinent to job performance
• Assist in the creation and maintenance of a job manual specific to the functions and procedures of the resale shop
• Assist in an annual inventory of SAAFE Shoppe
• Manage and submit documentation of hours worked per agency policies
• Rotation of displayed items in the SAAFE Shoppe display window

Public Relations:

• Ensure quality customer service in all interactions with the general public
• Attend agency sponsor community events as needed
• Bring customer concerns to the Community Relations Director

Additional Job Duties

• All other duties as assigned
• Data entry as related to position

Personal Skills:

• Ability to understand and comply with confidentiality policies

• Requires good verbal and written communication skills
• Ability to handle multiple tasks and prioritize workload
• Ability to organize work area
• Ability to remain calm while coping with crisis situations
• Ability to be flexible and change duties with short notice as needed
• Ability to work independently without supervision
• Adopt and practice the agency model of open, honest, and ethical communication and communicate effectively with clients, customers, and other staff members

Physical Sensory:

• Ability to walk, stand, kneel, push, stoop, reach above the shoulder, bend repeatedly, grasp, pull, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift, and carry under 45 lbs., perceive depth, operate a motor vehicle and operate motor equipment
• Ability to stand for extended periods
• Conditions include working closely with others, working alone, working while children are playing close by, working protracted or irregular hours

Supervisor: Community Relations Director

Work Schedule: Monday - Friday, 8:00 to 5:00

Some evenings and weekends required

Schedules are subject to change to meet the needs of the agency

Primary Work Location: SAAFE Shoppe - Huntsville

Status: Non-exempt, Part-Time,

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as exhaustive of all responsibilities, duties, and skills required for the position.

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Staff Date

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Supervisor Date