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Mthree

Posted 10 days ago

Production Support Analyst

IndiaRemote

AI Summary

Provides enterprise production support for large distributed environments, troubleshooting Linux systems, networking, and security issues while managing SLAs, metrics, alerts, and change and problem management.

About this role

mthree is seeking a Production Support Engineer to join a highly regarded Multinational Investment Bank and Financial Services Company.

Job Description:

Role: Production Support Engineer

Team: RPE

Location: Mumbai (Hybrid model with 3 days per week in the office from day 1)

What you’ll bring

  • 4 to 6 years of enterprise experience in large distributed environments
  • Deep Linux administration skills, ideally Red Hat
  • Strong TCP/IP, networking and security troubleshooting
  • Experience with monitoring tools, SLAs, metrics and alerts
  • Solid grounding in Change and Problem Management
  • Strong analytical, troubleshooting and communication skills, and the ability to teach others

Nice to have

  • Python or Perl and shell scripting
  • Experience automating workflows

Production Support Engineer

Site Reliability Engineer (SRE)

Linux Systems Engineer

Infrastructure Support Engineer

Middleware Support Engineer

Application Support Engineer (L2/L3)

Skills

AlertsChange ManagementLinux AdministrationMetricsMonitoring ToolsNetworkingPerlProblem ManagementPythonRed HatSecurity TroubleshootingShell ScriptingSLAsTCP/IPWorkflow Automation