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Artech Information System LLC

Posted 2 months ago

PC Technician

Pleasanton, CA, United StatesRemoteContract

AI Summary

PC Technician providing client-facing support, deploying and maintaining PCs, troubleshooting hardware and software, managing assets, and collaborating with teammates.

About this role

PC Technician

Candidate must be client facing and professional.




Skills Required:

• 5+ years experience with PC deployment activity

• Minimum 4 years experience with PC Hardware troubleshooting and repair

• Minimum 3 years experience with direct client interaction

• Minimum 2 years experience in team leadership role

• Ability to follow written and verbal instructions

• Adaptable to change in process or required activities

• Attention to detail

• Quick learner

• Professional appearance and behavior, including punctuality

• Proficiency in Microsoft Office Suite.

Responsibilities:

• Provide assistance to technicians as needed

• Manage incoming and outgoing assets

• Prepare systems for deployment

• Scan existing asset for applications and settings

• Interview clients to identify special considerations and other settings

• Use KP tools to execute replacement activity

• Collaborate with teammates to identify process improvements

• Escalate quickly when issues arise

Work Hours: Flexible - schedule to be determined, but evenings and weekends are required.

Preferred:

1. Health care / Pharmacy experience

2. Experience with Point of Sales Systems (POS) – presently using Oracle

3. Deployment experience

4. Citrix experience

5. Pharmacy information management software experience

6. Windows 7 / XP experience

Qualifications

Min High School Diploma

Additional Information

US Citizen or Green Card only

Contract For 6 Months

Skills

Asset ManagementCitrixMicrosoft Office SuitePC DeploymentPC Hardware TroubleshootingPharmacy Information SystemsPOS SystemsWindows 7Windows XP