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Pngcareers Pngaming

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LEAD SURVEILLANCE AGENT

JackpotOn-siteFull-time

AI Summary

Directs day-to-day surveillance shift operations, supervises team members, ensures compliance with Nevada Gaming Commission controls, and provides on-the-job training.

About this role

WE LOVE OUR WORK.

  • To protect the assets of Cactus Pete’s Casinos and Hotels.
  • Direct the day-to-day operation of an assigned shift and team members.
  • Supervise and direct assigned shift operations and ensure activities and job duties are being performed.
  • Knowledge of all departmental policies and procedures, internal controls and all parts of the Nevada Gaming Commission (NGC) Controls. Reports any deviations to the director.
  • Coordinate team member schedules, breaks and PTO to ensure staffing complies with NGC regulations.
  • Advises agent’s performance, activities and development to the Manager.
  • Keeps Manager informed of all pertinent information regarding the Surveillance Department.
  • Provides assigned shift on the job training and conducts training classes as required.
  • Performs all duties required of Surveillance Agents.

BRING US YOUR BEST.

Must be at least 21 years of age.

  • High school diploma or equivalent required.
  • One (1) year experience in the gaming industry preferred.
  • Knowledgeable of all table games dealing procedures.
  • Working knowledge of video equipment and ability to operate the equipment.
  • Strong problem solving skills.
  • Professional and investigative attitude.
  • Excellent verbal and written business communication skills and strong time management skills.
  • Must have good organization skills.
  • Ability to work effectively with independence and as part of a team.
  • Must be able to work flexible hours including evenings, weekends, holidays.
  • Ability to maintain visual focus on various monitors for extended periods.
  • Must possess basic computer knowledge (including Microsoft Office).

STARTING SALARY

$21.00

Skills

Internal ControlsMicrosoft OfficeNevada Gaming Commission (NGC) ControlsProblem SolvingShift SchedulingSurveillance OperationsTable Games Dealing ProceduresTime ManagementVerbal And Written Business CommunicationVideo Equipment Operation