Penncareers Pennentertainment
Posted Today
LEAD SURVEILLANCE AGENT
JackpotOn-siteFull-time
AI Summary
Directs day-to-day surveillance shift operations, supervises team members, ensures compliance with Nevada Gaming Commission controls, and provides on-the-job training.
About this role
WE LOVE OUR WORK.
- To protect the assets of Cactus Pete’s Casinos and Hotels.
- Direct the day-to-day operation of an assigned shift and team members.
- Supervise and direct assigned shift operations and ensure activities and job duties are being performed.
- Knowledge of all departmental policies and procedures, internal controls and all parts of the Nevada Gaming Commission (NGC) Controls. Reports any deviations to the director.
- Coordinate team member schedules, breaks and PTO to ensure staffing complies with NGC regulations.
- Advises agent’s performance, activities and development to the Manager.
- Keeps Manager informed of all pertinent information regarding the Surveillance Department.
- Provides assigned shift on the job training and conducts training classes as required.
- Performs all duties required of Surveillance Agents.
BRING US YOUR BEST.
Must be at least 21 years of age.
- High school diploma or equivalent required.
- One (1) year experience in the gaming industry preferred.
- Knowledgeable of all table games dealing procedures.
- Working knowledge of video equipment and ability to operate the equipment.
- Strong problem solving skills.
- Professional and investigative attitude.
- Excellent verbal and written business communication skills and strong time management skills.
- Must have good organization skills.
- Ability to work effectively with independence and as part of a team.
- Must be able to work flexible hours including evenings, weekends, holidays.
- Ability to maintain visual focus on various monitors for extended periods.
- Must possess basic computer knowledge (including Microsoft Office).
STARTING SALARY
$21.00Skills
Internal ControlsMicrosoft OfficeNevada Gaming Commission (NGC) ControlsProblem SolvingShift SchedulingSurveillance OperationsTable Games Dealing ProceduresTime ManagementVerbal And Written Business CommunicationVideo Equipment Operation