Jobless Developer
AdeebaEServicesPvt.Ltd logo

AdeebaEServicesPvt.Ltd

Posted 2 months ago

Join ADEEBA Bpo!!Earn Best Salary With Best Career Option

KolkataOn-siteFull-time

AI Summary

Inbound Tech Support Caller handling printer, router, and antivirus issues; diagnosing issues, recommending solutions, and closing calls with payment collection; also selling technical support plans.

About this role

Join ADEEBA Bpo!!Earn Best Salary With Best Career Option

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.

Urgent Requirement Of Inbound Callers For Tech Support

Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Candidate Profile:

Must Have Experience in Outbound Tech Support for more than 6 months-1 year

Must know how to close their own calls.

Must have good convincing and sales skills.

Salary:Rs.10,000-20000/month(fixed)+Huge Incentives

Shift : 8:30pm-6:30am

Working Days: 6 days(rotational Off 1 day)

Kindly Note: NO FRESHERS AND DOMESTIC BPO EXPERIENCED CANDIDATES ARE APPLICABLE

Qualifications

HS/Graduate

Additional Information

1. Candidate with Excellent Communication Skill.
2. Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.
3. Support Process.
4. Candidate must know how to close their own call and must know how to close calls by taking payments through different gateways.
5. Domestic & fresher candidates are not applicable
tion will be kept confidential according to EEO guidelines.

Skills

Antivirus SupportCall ClosingInbound Call HandlingPayment GatewayPrinter TroubleshootingRouter TroubleshootingSalesTech Support