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Adeeba E Services Pvt Ltd logo

Adeeba E Services Pvt Ltd

Posted 2 months ago

Inbound Tech Support hiring going on. Join Now

KolkataOn-siteFull-time

AI Summary

Handles inbound technical support calls, converts callers into customers, and recommends support plans using troubleshooting steps and soft-selling skills.

About this role

Inbound Tech Support hiring going on. Join Now

Adeeba e-Services is a leading International BPO running Inbound process only. We provide technical help to our US, UK, Australian and Canadian customers 24x7 with our best technicians.

Opportunities for only Exp Candidates in a Reputed International Inbound Tech BPO in Voice Process.

Job Role :

• Recommendation of technical help through easy steps

• Handling Inbound calls and Converting a Caller to a Customer by placing & enrolling the apt support plan through soft selling skills

• Software or Service packages to be sold

Required Skills/Qualities:

Candidate with prior Exp in international Outbound BPO is preferred.

Good communication skills in English.

Goal oriented and insistent in nature.

Shift Timing:

UK- 8.30am – 6.30pm / US-10:30pm-8:30am

Required Qualification:

Minimum HS passed out.

Pay Scale:

For Experience salary is negotiable.

Basic Salary is fixed.

Spot joining is available.

Interested candidates contact Uzma HR -9883204509


Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills

BPOCustomer SupportInbound CallsOutbound BPOSoft SellingVoice Process