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Submittable

Posted 2 days ago

Implementation Specialist

United StatesRemoteFull-time

AI Summary

Trusted advisor in Professional Services delivering software training and tailored onboarding solutions to help mission-driven organizations maximize the Submittable platform.

About this role

At Submittable, we are transforming how organizations create social impact. Our platform empowers thousands of mission-driven organizations, from nonprofits to government entities, to make a difference in their communities and beyond. In 2024, our innovative software helped organizations worldwide run 30,000 programs, welcomed 1.2 million applicants, and facilitated the distribution of more than $10 billion in funding through our products on behalf of our clients.

We are on a mission to help organizations accelerate their impact, so we are proud to partner with organizations focused on Equity & Social Justice, Children & Education, Creative & Arts, Health & Wellness, Economic Justice & Opportunity, and Environment & Climate. At Submittable, technology and purpose converge, offering a unique opportunity to contribute to meaningful change.

We are looking for an Implementation Specialist to join our Professional Services team at Submittable. This role serves as a trusted advisor to our clients, blending software training, process expertise, and consultative support to ensure every customer is set up for success. You will play a critical role in guiding clients through onboarding by delivering tailored solutions and training that empower them to get the most out of the Submittable platform.

This is a full-time position that reports to the Director of Implementation.

How You'll Make an Impact

  • Partner with clients to analyze their existing workflows and translate them into effective solutions within the Sub

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Skills

TrainingOnboardingCustomer SuccessChange Managementconsultingsolution designProfessional Servicesworkflow optimizationWorkflow AnalysisSoftware Training