Hotel Manager - Radisson Hotel Kandy

Are you ready to run the show? Do you find joy in the challenge of executing masterplans, focusing strategically on guest experience, revenue generation, and commercial success.

Our people are at the core of our success. Your role guarantees variety and excitement every day. At RHG, we cherish your entrepreneurial spirit, collaborative nature. We foster an inclusive and supportive culture where, together, we ensure that every moment is truly meaningful. Embrace your uniqueness as an individual in our team and explore the exciting growth opportunities we have for you and the chance to create memorable moments.

What We Offer: 

Our commitment to being a remarkable workplace mirrors our commitment to delivering Memorable Moments.    Joining RHG comes with a range of perks:

• Special rates for team members, their friends, and family at our hotels. 
• Tailored development opportunities for everyone at all levels and all roles 
• A meaningful employment contributing to shared value, a better future, and a sustainable planet. 

We are currently seeking a Hotel Managerto join our vibrant team at Radisson Hotel Kandy, Sri Lanka. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.

As Hotel Manager, you will be at the centre of the hotel’s operations, driving exceptional guest experiences, operational excellence, and commercial performance.

Lead the day-to-day hotel operations, ensuring high standards of service, quality, and guest satisfaction.

Work closely with the Management and Heads of Department to achieve operational and commercial objectives.

Inspire and develop the team, fostering a positive and high-performing workplace culture.

Monitor guest feedback and operational performance, driving continuous improvement.

Support revenue growth, cost optimization, and achievement of financial targets.

Ensure compliance with Radisson Hotel Group standards, legislation, health and safety, and due diligence requirements.

Manage operational budgets and support effective cost control.

Qualifications

• Degree or equivalent qualification in Hospitality Management or a related field.
• Proven experience in a 4/5-star city hotel or similar upscale hospitality environment.
• Strong leadership, communication, and operational management skills.
• Minimum 5 years of relevant hotel management experience, preferably in a supervisory or managerial role.

Additional Information

• Strong knowledge of hotel operations, guest service, and commercial performance.
• Excellent leadership, communication, and problem-solving skills.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• Passionate about delivering exceptional guest experiences and developing people.
• Willingness to work flexible hours, including weekends and public holidays.