Mindlance
Posted 2 months ago
Grievance/Appeals Rep I
AI Summary
A contract Grievance/Appeals Rep I at Mindlance who triages incoming grievances and appeals in the health insurance space, handling claims and customer service with possible outbound calling.
About this role
Grievance/Appeals Rep I
Mindlance is a national recruiting company which partners with many of the leading employers in the Life Sciences, IT, and Financial Services sectors, feel free to check us out at http://www.mindlance.com.
• Fully proficient in all areas of claims and customer service; may need guidance and supervision to complete some functions.
• The representative will be responsible for triage of the all work received in the Grievance and Appeals department. May require CS skills for outbound calls. This position may require some OT and pushes on Saturdays.
Qualifications
• High school diploma or equivalent required. 1 - 3 years health insurance business including customer service experience required.
Additional Information
Mason, OH 45040